PPI 2020 Practical Process Improvement 2nd Edition by R. Zunich (2012) *NEW*

This new workbook, updated in 2012, is designed for PPI team training using The Eight Step Method. In the Second Edition you will find updated material, charts, graphics, and illustrations as well as a user-friendly layout. Experienced and novice students and trainers will find this book easy to utilize as it covers sometimes-complex subjects in an easy to understand presentation.
PPI is based on three principles:1) apply logical simplicity2) use practical methods and tools3) involve everyone.
PPI and The Eight Step Method, in use now for over twenty years, has proven to be very effective at solving complex quality and productivity problems. Rather than relying on experts for narrowly focused guidance, the PPI program robustly engages the intellect and experience of everyone in the organization.