Guarantee CategoryKey CommitmentsExceptions/NotesLogistics1. Delivery within 15 natural days after order confirmation2. Real-time tracking with nearby warehousing allocation3. Customized damage-proof packaging (high-strength carton)Excluding remote areas & force majeure; confirm in advanceQuality Control1. Full inspection: appearance, electrical performance (imported equipment)2. Environmental tests: -20℃~60℃ cycle, IP54+ dust/water proof, shock resistance3. Software verification (for intelligent products) & unique traceability file per unit100% full inspection; equipment regularly calibratedAfter-sales1. 12-month free warranty; up to 10-year extended warranty optional2. 2-hour response & 48-hour solution for maintenance3. 5-year paid maintenance for discontinued products; same-function replacement if unrepairableFree service excludes man-made damage/force majeure; keep delivery receipt
Service ItemDescriptionKey NotesDiscontinued Product Guarantee5-year paid maintenance; same-function upgraded replacement if unrepairable to ensure continuous productionPaid service; replacement matches original functions
On Oct 30, 2026 at 01:12:00 PDT, seller added the following information:
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