Item is new in the box, but the box may have a dent- the inside product is fine.Smoke free, pet friendly home.
If there is a severe weather event anywhere in the U.S it may affect shipping even if the package is not headed in that direction. Holiday’s may also slow shipping through USPS.
We try to repurpose and reuse packaging supplies. We want to ensure that your package arrives safely, while trying to incorportae some sustainability.
We try our best to ensure careful packaging, order accuracy, and quick shipping, but we are human. If there is a mistake with your order, please know it was not done purposely.
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